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Local Terms: Poland

Payment: We ask that you pay a deposit when you make your booking, and rest of payment locally to the rental station.

 

Payment

The following forms of payment are generally accepted in Poland:

Visa, MasterCard, AMEX, Maestro, Dinners


ACCEPTED:  MasterCard, Visa, AMEX, Maestro, Dinners


NOT ACCEPTED: Pre-paid credit cards, Debit Cards, Laser and Switch cards


A valid credit card in the name of the main driver must be presented as guarantee for the rental. Our local car rental partner may reserve an amount of 400-1200 Euro (depending on your selected car group) as guarantee, which will be released after the end of the rental period if no damage/theft has occurred.

In the event that you fail to present a valid credit card or lack of sufficient funds available on the credit card, car rental agent may refuse to release the vehicle. In these instances, no funds paid will be reimbursed.

 

Driver and Licence Requirements

 

Driver's licence in English or with Roman characters is required. 

International Driving licence in addition with the national one is required when a driving license is not in English or Roman characters.

Drivers must have a driving licence regardless the date of issue.

Drivers must also show their passport or national ID card on collection as additional proof of identity.

Minimum age 25 years, maximum age 70 years.

Drivers aged 18-24 or 70 and above will be charged € 3,00 (incl. TAX) per rental day - paid locally.

 

Car types

Reservations are always confirmed for a given Car Group -not for a specific car model- The car on your voucher represents the vehicle for the class (Group) you have booked. We cannot guarantee a specific make or model. Any specific cars mentioned are simply typical examples of the size, specifications and performance applying to that car group.

 

State/Border Restrictions

A cross border fee of 70 EUR per rental applies for Germany, Czech Republic, Slovakia, Lithuania, Latvia, Estonia. A cross border fee of 100 EUR per rental applies for : All the other European countries and Turkey. Cross border is Not allowed to : Belarus, Russia,Moldova, Ukraine.  Cross border rentals should be requested at least 5 working days prior to the rental pickup date for all countries Except for  Albania, Bosnia and Herzegovina, North Macedonia, Montenegro, Serbia, Turkey which should be requested at least 7 working days prior to the rental pick up date.

Ferry travel:

Not permitted

 One-way Rentals

One way rentals are allowed between specific cities and vise versa with an extra charge.

From location

To location

Charge

Warsaw

Krakow

30,00 €

Warsaw

Gdansk

30,00 €

Warsaw

Katowice

30,00 €

Warsaw

Poznan

30,00 €

Warsaw

Wroclaw

30,00 €

Krakow

Gdansk

30,00 €

Krakow

Katowice

25,00 €

Krakow

Poznan

30,00 €

Krakow

Wroclaw

30,00 €

Gdansk

Katowice

30,00 €

Gdansk

Poznan

30,00 €

Gdansk

Wroclaw

30,00 €

Katowice

Poznan

30,00 €

Katowice

Wroclaw

25,00 €

Poznan

Wroclaw

30,00 €

 

Collection Time

Vehicles will only be held available for up to two hours after the agreed collection time, clients must contact us if they will arrive before or after the registered time on the voucher.

 

Included in your booking cost:

 

Mileage Allowance

The Vehicle is provided with an unlimited Kilometer / Mileage Allowance.

Third Party Liability Insurance

THIRD PARTY INSURANCE (Required by Law):

Coverage limits:

a) Third Party Bodily Injury or death up to €1.000.000,00

b) Third Party Property Damage €1.000.000,00

More information is available locally.

 

Roadside Assistance

24 hour roadside assistance is provided.

 

Taxes & Surcharges

Bookings include all local taxes.

 

Additional Drivers:

First additional driver is free of charge. From the second additional driver onwards an additional charge applies of 3,00€ per day per driver with maximum charge 60,00€. Minimum and Maximum age restrictions apply.

 

Winter tyres:

Winter tyres included in the rates.

 

Fuel Policy: Same to Same

 

Fines and Penalties

You are responsible for the cost of any parking fines or other penalties incurred whilst the Vehicle is on rent to you. The supplier will pass the relevant charge on to you plus any administrative expenses.

 

Out of Hours Charge

Out of hours charge is applied outside the Office Opening Hours:

Out of hours service between 22.01 to 07.59 o' clock in Warsaw Central Railway station, Warszawa Wschodnia Railway station, Warsaw Hotels, Krakow Central Railway station, Krakow Hotels, Krakow Bus Station PKS, Gdansk Airport, Gdansk Central Railway station, Gdansk Hotels, Katowice Airport, Katowice Railway station, Katowice Hotels, Poznan Airport, Wroclaw Airport  is available with an extra charge of 40,00€ per service.

Out of hours service between 24.01 to 07.59 o' clock in Warsaw Chopin Airport, Warsaw Modlin Airport, Krakow Airport is available with an extra charge of 40,00€ per service.

Delivery Policy:

Deliveries are available with an additional charge in the following locations:

Warsaw Hotels and Railway Stations: the additional charge is 15,00€ per service.

Krakow Hotels, Railway Station and Bus Station PKS: the additional charge is 15,00€ per service.

Gdansk Hotels and Railway Station: the additional charge is 15,00€ per service

Katowice Hotels and Railway Station: the additional charge is 15,00€ per service

 

Special Requests

Special Request items are available On Request and if applicable are Subject to Availability and Seasonal Variation, and will be provided by location. Special requests cannot be guaranteed. For most locations a security deposit is generally required.

 

Baby / Child Seats: 7,50€/day

Baby and Child Seats are available with an extra charge of 7,50€/day with max charge of 75,00€

Booster Seats: 5,00€/day

Baby and Child Seats are available with an extra charge of 5,00€/day with max charge of 50,00€
 

GPS: 3,00€/day

 

GPS is available with an extra charge of 3,00€/day with max charge of 60,00€
 

Roof Racks

Not available

 

Snow Chains

Not available

 

 

Insurance

The customer understands that all insurance cover is provided by the company supplying the vehicle for rental and not Autounion car rental. Liability for claims in excess of the insurance cover purchased rests with the hirer of the vehicle. Autounion car rental does not provide insurance cover of any kind in relation to the hire of the vehicle and is not liable for damages incurred in the event of an accident.

 

Excess/Deposit amounts

For car categories: A1, A, B,BA,BB B1,C,CA  €400 (incl. TAX), for CAD,D  €650 (incl. TAX), for J,D1,E1 €750 (incl. TAX) for DD,F,J2 €800 (incl. TAX) for J2A,N,ND €850 (incl. TAX), for F1D,H,K,L €900 (incl. TAX) for P,PD €1.000 (incl. TAX) and for M,M1 €1.200 (incl. TAX)

SECURITY DEPOSITS (SD) In each rental a credit card is essential. Deposit for car categories: A1, A, B,BA,BB B1,C,CA  €400 (incl. TAX), for CAD,D  €650 (incl. TAX), for J,D1,E1 €750 (incl. TAX) for DD,F,J2 €800 (incl. TAX) for J2A,N,ND €850 (incl. TAX), for F1D,H,K,L €900 (incl. TAX) for P,PD €1.000 (incl. TAX) and for M,M1 €1.200 (incl. TAX)

Collision Damage Waiver (CDW) with excess amount

Is included in the booking cost and reduces the financial liability up to a maximum of: for categories A1, A, B,BA,BB B1,C,CA  €400 (incl. TAX), for CAD,D  €650 (incl. TAX), for J,D1,E1 €750 (incl. TAX) for DD,F,J2 €800 (incl. TAX) for J2A,N,ND €850 (incl. TAX), for F1D,H,K,L €900 (incl. TAX) for P,PD €1.000 (incl. TAX) and for M,M1 €1.200 (incl. TAX)

CDW does not provide any coverage concerning damages provoked at the underside part of the vehicle, inside part of the vehicle-saloon, wind shields, mirrors and tires. Basic condition is that the damage is not due to infringement of Road Circulation Code. The Accident Statement should always be supplemented so that the insurances’ covers will be in effect. In case of car accident and damages police report is mandatory. Without police report the client takes full responsibility.

In case of accident, the client must contact the police and report the incident immediately, and submit a copy of the police report, the rental agreement to the rental location. CDW protection does not apply beyond the rental date agreed with the pickup location. For details of this insurance, please check with the supplier on collection of the Vehicle

 

Additional Insurances

FULL DAMAGE WAIVER (FDW)

FDW limits the liability in case of accidents to €0 (Zero) by paying the daily amount of:

For car categories :

A1,A  €6,00 (incl. TAX) with max charge 240,00€

B,BA,BB,B1  €8,00 (incl. TAX) with max charge 240,00€

C,CA,CAD,D,J  €10,00 (incl. TAX) with max charge 240,00€

D1,DD,E1,F,J2,J2A  €12,00 (incl. TAX) with max charge 240,00€

F1D,H,K,L,N,ND,M  €14,00 (incl. TAX) with max charge 240,00€

M1,P,PD  €16,00 (incl. TAX) with max charge 240,00€

 

*Note: Always, a valid credit card in the name of the main driver must be presented as guarantee for the rental.

 

WHEELS,UNDERSIDE,GLASS (WUG) :

AutoUnion Car rental provides an optional insurance which covers damages to wheels, tires, glasses or damages caused to the underside of the car as far as they were not done intentionally or as a result of negligence or oversight. This is available by paying the daily amount of:

For all car categories :  €4,00 (incl. TAX) with max charge 60,00€

 *Note: Always, a valid credit card in the name of the main driver must be presented as guarantee for the rental

 

Exceptions in CDW, FDW, WUG :

Charges for any of the damages written below will be charged directly to the client, the most important are the following: Antenna, trays, damage to car lock, loss or damage to keys, windshield wipers, interior of the car, spare key and car jack, hubcap, lights, gas cap, damage to upholstery of a car, damages to the roof, damages caused by roof rack and any luggage on it, extreme dirtiness in the car, personal belongings in a rented car, damage due to negligence, fuel errors, damage to child seats and baby seats, lack of electricity because of forgotten turned on electrical devices, loss of car documents, loss of registration plate. The car rental company, in any case, is not obligated to replace a flat tyre or damages in music devices (radio, CD/mp3 player, etc.).

Towing costs are not covered by any insurance.

Autounion car rental will not refund any telephone, taxi or hotel costs.

Autounion car rental or the car rental company will not be held responsible for anyone driving under the influence of alcohol/drugs, causing willful damage, off road driving, driving without care and attention or damages caused by negligence and traffic violations.

The client will accept direct responsibility in respect of such claims.

Any unnoticed accident or damage to the vehicle may be interpreted as negligence. This may result in a charge to the client.

 

 

Theft Protection (TP)

Is included in the booking cost, in the case of theft or fire, you must contact the police and report the incident immediately, and submit a copy of the police report, the rental agreement and the Vehicles keys to the rental location. Responsibility is non-waiverable in case of theft or damages due to a theft attempt (excess applies). Theft protection does not apply beyond the rental date agreed with the pickup location. For details of this insurance, please check with the supplier on collection of the Vehicle. 

 

Renter’s Obligation:

The vehicle should be used only by the renter or other additional drivers mentioned on the rental agreement. The vehicle is prohibited to be used, for infringement of provisions of the Poland Road Circulation Code, for purposes opposite to the Poland laws, for towing other vehicles, in order to transport heavy objects or baggage.

 

Cancellation policy

24 hours prior to arrival no cancellation fee is required, less than 24 hours a cancellation fee equal to the deposit given at the time of reservation/confirmation is required.