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Local Terms: Botswana

Payment: We ask that you pay a deposit when you make your booking, and rest of payment locally to the rental station.



The following forms of payment are generally accepted in Botswana:

Visa, MasterCard


ACCEPTED: Visa, MasterCard


NOT ACCEPTED: Dinners, AMEX, Laser, Maestro, Debit Cards, Pre-paid Cards


A valid credit card in the name of the main driver must be presented as guarantee for the rental. Our local car rental partner may reserve an amount of 600 - 1.100 Euro (depending on your selected car group) as guarantee, which will be released after the end of the rental period if no damage/theft has occurred.

In the event that you fail to present a valid credit card or lack of sufficient funds available on the credit card, car rental agent may refuse to release the vehicle. In these instances, no funds paid will be reimbursed.


Driver and Licence Requirements

All driving licences which have been issued within the European Community and USA will be accepted.

International driving licences (IDP) will be accepted.

All National driving licences are accepted.

All other National driving licences must be accompanied by a valid International Drivers Permit in Roman Alphabet.

Minimum age 19 years, Maximum age 70 years.

Drivers only between 71 - 75 years will be charged € 5,00 per rental day - paid locally.

Drivers must have held a full licence for a minimum of 1 year.

Drivers must also show their passport or national ID card on collection as additional proof of identity.


Car types

Reservations are always confirmed for a given Car Group -not for a specific car model- The car on your voucher represents the vehicle for the class (Group) you have booked. We cannot guarantee a specific make or model. Any specific cars mentioned are simply typical examples of the size, specifications and performance applying to that car group.


State/Border Restrictions

Cross border rentals are allowed in the following countries: South Africa, Namibia.  Cross border fee is 150,00 EURO PER RENTAL.    


Ferry travel:

Not permitted


One-way Rentals

One-way rentals are allowed only between Gaborone locations.


Collection Time

Vehicles will only be held available for up to two hours after the agreed collection time, clients must contact us if they will arrive before or after the registered time on the voucher.


Included in your booking cost:

Mileage Allowance

The Vehicle is provided with an unlimited Kilometer / Mileage Allowance.


Third Party Liability Insurance


Coverage limits:

  1. Third Party Bodily Injury or Disability up to 1.250,00€
  2. Third Party Property Damage  up to 100.000,00€
  3. Legal Liability up to 160.000,00€

More information is available locally.


Roadside Assistance

24-hour roadside assistance is provided.


Taxes & Surcharges

Bookings include all local taxes.


Additional Drivers:

First additional driver is free of charge. From the second additional driver onwards, an additional charge applies of 5,00€ per day per driver with maximum charge 50,00€. Minimum age restrictions apply.


Winter tyres:

Not available.


Fuel Policy:

Full to Full


Fines and Penalties

You are responsible for the cost of any parking fines or other penalties incurred whilst the Vehicle is on rent to you. The supplier will pass the relevant charge on to you plus any administrative expenses.

The car groups B,B1,BA,C,CA,H are not permitted in the game parks. Only the 4WD car groups are permitted to drive into the National Parks:

J Toyota Fortuner SUV 4WD

E1 Toyota Hilux DOUBLE CAB 4WD PICK UP                                                                          


Out of Hours Charge

Out of hours service after our working hours is available with an extra charge of 30,00 € per service.


Working hours                                         




Sir Seretse Khama International Airport




Gaborone city office


Closed (Service provided only with Out of hours charge)

Goborone Hotels





Hotel deliveries:

Hotel deliveries are available with an additional charge of 30,00 € per service.


Special Requests

Special Request items are available On Request and if applicable are Subject to Availability and Seasonal Variation, and will be provided by location. Special requests cannot be guaranteed. For most locations a security deposit is generally required.


Baby / Child Seats: 5,00€/day

Baby and Child Seats are available with an extra charge of 5,00€/day with max charge of 50,00€


Booster Seats: 7,00€/day

Booster Seat is available with an extra charge of 7,00€/day with max charge of 70,00€


Navigation System: 4,00€/day

Navigation System is available with an extra charge of 4,00€/day with max charge of 40,00€


Snow Chains:

Not available.


Roof Racks

Not available



The customer understands that all insurance cover is provided by the company supplying the vehicle for rental and not Autounion car rental. Liability for claims in excess of the insurance cover purchased rests with the hirer of the vehicle. Autounion car rental does not provide insurance cover of any kind in relation to the hire of the vehicle and is not liable for damages incurred in the event of an accident.


Excess amounts / Deposit amounts at pick up (ALWAYS a valid credit card is essential)

600 € for groups B,B1,BA,C,CA, 800 € for group H, 1.100 € for groups M,J,E1


Collision Damage Waiver (CDW) with excess amount

Is included in the booking cost and reduces the financial liability up to a maximum of: 600 € for groups B,B1,BA,C,CA, 800 € for group H, 1.100 € for groups M,J,E1.

CDW does not provide any coverage concerning damages provoked at the underside part of the vehicle, inside part of the vehicle-saloon, wind shields, mirrors and tires. Basic condition is that the damage is not due to infringement of Botswana Road Circulation Code. The Accident Statement should always be supplemented so that the insurances’ covers will be in effect. In case of car accident and damages police report is mandatory. Without police report the client takes full responsibility.

In case of accident, the client must contact the police and report the incident immediately, and submit a copy of the police report, the rental agreement to the rental location. CDW protection does not apply beyond the rental date agreed with the pickup location. For details of this insurance, please check with the supplier on collection of the Vehicle


Additional Insurances


FDW limits the liability in case of accidents to €0 (Zero) by paying the daily amount of:

20,00€ for car groups B,B1,BA,C,CA and 25,00€ for car groups H,M,J,E1.

*Note: Always, a valid credit card in the name of the main driver must be presented as guarantee for the rental.



AutoUnion Car rental provides an optional insurance which covers damages to wheels, tyres, glasses or damages caused to the underside of the car as far as they were not done intentionally or as a result of negligence or oversight. This is available by paying the daily amount of:

13,00€ for car groups B,B1,BA,C,CA and 20,00€ for car groups H,M,J,E1.

*Note: Always, a valid credit card in the name of the main driver must be presented as guarantee for the rental

Exceptions in CDW, FDW, WUG:

Charges for any of the damages written below will be charged directly to the client, the most important are the following: Antenna, trays, damage to car lock, loss or damage to keys, windshield wipers, interior of the car, spare key and car jack, hubcap, lights, gas cap, damage to upholstery of a car, damages to the roof, damages caused by roof rack and any luggage on it, extreme dirtiness in the car, personal belongings in a rented car, damage due to negligence, fuel errors, damage to child seats and baby seats, lack of electricity because of forgotten turned on electrical devices, loss of car documents, loss of registration plate. The car rental company, in any case, is not obligated to replace a flat tyre or damages in music devices (radio, CD/mp3 player, etc.).

Towing costs are not covered by any insurance.

Autounion car rental will not refund any telephone, taxi or hotel costs.

Autounion car rental or the car rental company will not be held responsible for anyone driving under the influence of alcohol/drugs, causing willful damage, off road driving, driving without care and attention or damages caused by negligence and traffic violations.

The client will accept direct responsibility in respect of such claims.

Any unnoticed accident or damage to the vehicle may be interpreted as negligence. This may result in a charge to the client.

Theft Protection (TP)

THEFT (TW): Is included in CDW. in the case of theft or fire, the client must contact the police and report the incident immediately, and submit a copy of the police report, the rental agreement and the Vehicles keys to the rental location. Responsibility is non-waiver able in case of theft or damages due to a theft attempt (excess apply).

Theft protection does not apply beyond the rental date agreed with the pickup location.

For details of this insurance, please check with the supplier on collection of the Vehicle.


Renter’s Obligation:

The vehicle should be used only by the renter or other additional drivers mentioned on the rental agreement. The vehicle is prohibited to be used, for infringement of provisions of the Croatia Road Circulation Code, for purposes opposite to the Croatia laws, for towing other vehicles, in order to transport heavy objects or baggage.


Cancellation policy

24 hours prior to arrival no cancellation fee is required, less than 24 hours a cancellation fee equal to the deposit given at the time of reservation/confirmation is required.